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About Us

Person-centred care, rooted in Milton Keynes

We are a small, local team bringing together experience in regulated care, nursing, care coordination, quality assurance, education and digital governance.

Our story

Why Nicole Healthcare exists

Nicole Healthcare Services was set up to provide the kind of care we would want for our own families: safe, personal and led by people with real clinical experience.

From our office on Stony Stratford High Street, we support adults, children and families across Milton Keynes. Whether someone needs a little help each week or complex care at home, the same values guide everything we do.

We work collaboratively with individuals, families and professionals to provide safe, personalised and well-organised support.

The care team together
Our values

What guides our care

Dignity

We treat every person with respect, protect their privacy and honour their choices.

Safety

Care is delivered by trained, supervised staff within clear clinical and safeguarding arrangements.

Involvement

People and families are part of every decision about their care, from the first conversation onwards.

Consistency

Familiar faces, reliable visits and clear communication, so support feels steady and dependable.

How we work

Care built around the person

1

Listening first

We start with a conversation about the person, their history, their routines and what matters most to them.

2

A free home assessment

We visit to understand needs, risks and preferences, and involve family and professionals where appropriate.

3

A personalised care plan

The plan is written with the person and their family, and sets out exactly how support will be delivered.

4

Ongoing review

We review care regularly and whenever needs change, so support always stays right for the person.

Governance & safeguarding

Safe care depends on strong systems behind every visit. Our governance and safeguarding arrangements are overseen by experienced registered healthcare professionals and reviewed regularly.

Clinical Leadership & Governance

Nicole Healthcare Services is supported by experienced registered healthcare professionals, including registered nurses and independent prescribers. Our leadership team provides oversight of clinical governance, safeguarding, medication safety, risk assessment, staff competency and the ongoing quality and safety of care.

We work collaboratively with individuals, families and other healthcare professionals to promote safe, effective and person-centred care while supporting dignity, choice and independence.

Talk to our team

Call us or send an enquiry, and we will arrange a free home assessment at a time that suits you.